There are two truths that are universal in all forms of business, regardless if you are business-to-business or business-to-consumer. First, your product or service is the solution to a problem or need. Just think about it for a moment. When was the last time that you purchased anything that served[Read More…]
Author: NBSRA Board
‘Relationships are the Key to Success’
The National Barn and Storage Rental Association (NBSRA) is gearing up for its 10th Annual Conference. This year’s event will be held in Fort Worth, Texas, at the Worthington Renaissance Hotel just steps away from beautiful Sundance Square in downtown on October 15-16. This year’s theme is “Relationships are the[Read More…]
Taking Charge of the RTO Narrative
The term “rent-to-own” can conjure a variety of thoughts as different as each individual. What do your dealers think of when you say rent-to-own? What do your customers think of when you say rent-to-own? What do your friends and family think of when you say rent-to-own? These thoughts may be[Read More…]
The True Value of a Dollar
Humans are complex organisms, yet we can usually be described in one word when discussing the world of business: motivated. There are many factors that drive a person’s motivation to stand out among the crowd. Wealth, recognition, knowledge, and honor are just a few of the words we could choose[Read More…]
Helping Customers Avoid Debt
During the past five years, credit card debt has risen 35 percent. The past year alone reflected an 11 percent rise. It is safe to assume that this trend will continue as we move into 2019. We live in a society where the value of a dollar is going down,[Read More…]
LDW
Loss damage waiver, liability damage waiver, damage waiver fee. The names and acronyms may vary, but the concept is uniform within the rent-to-own (RTO) backyard structure industry. It is important as a manufacturer to understand the basics of what LDW is and what it is not from an awareness standpoint.[Read More…]
NBSRA Ninth Annual Conference a Success
The National Barn & Storage Rental Association’s (NBSRA) ninth annual conference was held in Charlotte, North Carolina, on September 5-6. An amazing lineup of speakers presented valuable knowledge to the attendees focusing on creating a culture of caring, outcome drivers and overall best practices for the RTO industry. Each of[Read More…]
RTO Metrics Report
“All organizations are perfectly designed to get the results they are now getting. If we want different results, we must change the way we do things.” — Tom Northup, author of Five Hidden Mistakes CEOs Make: How to Unlock the Secrets that Drive Growth and Profitability It is a simple[Read More…]
Due Diligence
This principle from Johnson holds true in all aspects of life, but can be particularly important in business practices. As we discussed in the last issue, there is a high importance on having a complete and accurate set of paperwork between your company’s RTO provider and your customer. We briefly[Read More…]
Get It in Writing
How many times in business have you heard the saying, “Verbal agreements work fine—until they don’t”? The simple fact of the matter is things can and will go wrong in business. Conditions change for a number of reasons and you end up hearing another common phrase in business, “Did you[Read More…]
