In Dr. Seuss’ classic children’s book Horton Hears a Who, the big-hearted Horton recites over and over that “a person is a person, no matter how small.” I was listening to a good friend and customer the other day who was expressing his discontent about the poor service he’d been[Read More…]
Tag: service
Builder Giving Away Bikes in May
Helmuth Builders, based in Virginia, continues to strive to promote its position of service in the surrounding community. With this in mind, the company is launching a new campaign: A Bike-A-Day Give-Away! Helmuth will be giving away a total of 31 bikes during the month of May, one bike per[Read More…]
Customer Service Success
We’ve been saying “the customer is always right” for more than a hundred years, but it seems that’s never been truer than today when customers can so easily share why you’re wrong on social media. But customer service is about more than avoiding bad reviews; it’s about building ongoing relationships[Read More…]
