You want the best customer service of everyone out there? I’ll give you a secret. It’s not found in taking care of your customers. It’s found in taking care of your team.
Past Issues
Lumber Prices Look to Stabilize
After the precipitous drop over the summer, most lumber prices approached historical norms. Much of the demand and supply imbalances have corrected and the lumber market has stabilized for now.
Share Your Story
The importance of stories cannot be overstated. I know that my little column does not have the same instructional value as the rest of the content in this publication; however, stories connect us in a unique way. Jesus Christ, history’s greatest teacher, used stories to connect to His audience as[Read More…]
Selling Sheds: Not One-Size-Fits-All
As the options for sheds increase, customer requests continue to vary, from traditional storage sheds to home office sheds, workout rooms, and more.
Digital Advertising for Shed Builders (Part 4)
We look at how to evaluate and measure your digital advertising campaigns—what numbers and metrics really matter and how these numbers tell a story of your advertising performance.
You’re Not Going to Make Every Sale
The quicker that you realize that you are not going to make all the money and get all the sales, you are going to be a lot better off.
Cabins and Cottages Growing in Popularity
With such great interest, it might benefit builders to explore the cabin and cottage market, learning about how these structures might fit into an operation and how to sell them.
Customer Service Training for Shed Sales
Supply and demand may lure some to buy a shed or other portable structure, but top-notch customer service keeps them coming back for more.
Shed Haulers: Most Important Customer Service Reps?
Shed haulers are the final impression customers have of a shed company, so it’s important they can provide excellent service.
Blessed … and Blessing
Young Montana shed company believes, ‘Our worth is more about what we give in comparison to what we take.’
