You want the best customer service of everyone out there? I’ll give you a secret. It’s not found in taking care of your customers. It’s found in taking care of your team.
Articles
Lumber Prices Look to Stabilize
After the precipitous drop over the summer, most lumber prices approached historical norms. Much of the demand and supply imbalances have corrected and the lumber market has stabilized for now.
Atlas Backyard Sheds Celebrates 40 Years
The company has grown to nearly 60 employees with nine sales locations across Texas, including two world-class showrooms in Tyler and Plano.
Share Your Story
The importance of stories cannot be overstated. I know that my little column does not have the same instructional value as the rest of the content in this publication; however, stories connect us in a unique way. Jesus Christ, history’s greatest teacher, used stories to connect to His audience as[Read More…]
Selling Sheds: Not One-Size-Fits-All
As the options for sheds increase, customer requests continue to vary, from traditional storage sheds to home office sheds, workout rooms, and more.
Digital Advertising for Shed Builders (Part 4)
We look at how to evaluate and measure your digital advertising campaigns—what numbers and metrics really matter and how these numbers tell a story of your advertising performance.
You’re Not Going to Make Every Sale
The quicker that you realize that you are not going to make all the money and get all the sales, you are going to be a lot better off.
Of Outhouses, Missed Appointments and Crappy Days
Humble pie always has a bitter taste, but sometimes it tastes worse than other times.
40 Years of Tuff Shed
This year, Tuff Shed, based in Denver, Colorado, celebrates its 40th anniversary of making it easy for customers to get the buildings they need
Cabins and Cottages Growing in Popularity
With such great interest, it might benefit builders to explore the cabin and cottage market, learning about how these structures might fit into an operation and how to sell them.