We’ve been saying “the customer is always right” for more than a hundred years, but it seems that’s never been truer than today when customers can so easily share why you’re wrong on social media. But customer service is about more than avoiding bad reviews; it’s about building ongoing relationships[Read More…]
Customer Relations
Family Converting Shed into Tiny House
Beau and Kelly Brotherton and their children aren’t your typical American family. Instead of wanting more, the couple wants less—a simpler, less expensive life. So, on 7 acres in central Texas, the family is converting a shed into a tiny house. The shed is a 16 by 48 Lincoln from[Read More…]
Dakota Storage Buildings Finds Internet Shopping Solution with ShedView
One of the keys to Dakota Storage Buildings‘ success is seeking win-win circumstances in all its relationships, including with employees, suppliers, and customers. As the internet has become a major shopping tool, the company, located in Milbank, South Dakota, wanted to provide its customers with a better online buying experience[Read More…]
Which Barn is Right for Your Customer?
When searching for a new storage shed, your customers have likely seen many barn styles on the market, but they’re unsure which would be best for their needs. Lofts or no lofts, short walls or tall walls, workbench or no workbench, porch or no porch. Lots of options to choose[Read More…]
Your Next Trick: Turning Two Sheds into One
Multipurpose sheds are today’s hottest backyard trend, and this presents a major sales opportunity for builders and dealers. As it turns out, there may be no reason to wait until a customer moves to sell them on a new shed. Builders can help customers to think beyond the basic footprint[Read More…]