Past Issues

Down the Drain (Part 1)

I knew I was in for it.  Vance had sold a job that included tearing down an existing shed and rebuilding in its place. He had done a site visit or two to determine all the details and help the customer figure out exactly what they needed.  After selling the[Read More…]

Kramer Sheds Launches New Website

Kramer Sheds, a builder based in Pennsylvania, reports it launched a new website in June. The company says the website has new features for customers, highlighting the “Build Your Own” section. Visitors to the site can design their own pavilion, pergola, or gazebo. After picking the structure to design, customers[Read More…]

Take a Lesson from Horton

In Dr. Seuss’ classic children’s book Horton Hears a Who, the big-hearted Horton recites over and over that “a person is a person, no matter how small.” I was listening to a good friend and customer the other day who was expressing his discontent about the poor service he’d been[Read More…]

Current Issue

June/July 2025