We’ve been saying “the customer is always right” for more than a hundred years, but it seems that’s never been truer than today when customers can so easily share why you’re wrong on social media. But customer service is about more than avoiding bad reviews; it’s about building ongoing relationships[Read More…]
Operations
Family Converting Shed into Tiny House
Beau and Kelly Brotherton and their children aren’t your typical American family. Instead of wanting more, the couple wants less—a simpler, less expensive life. So, on 7 acres in central Texas, the family is converting a shed into a tiny house. The shed is a 16 by 48 Lincoln from[Read More…]
Builder Using Online Marketing Growth Strategy
Durrel Strite was 14 years old when he built his first storage shed. He remembers riding along to town in the old Chevy pickup truck with his dad to buy supplies for the first shed. After his dad built the shed, Strite and his sister painted it. It was the[Read More…]
Take the Coach Thom Wage Survey
Do you ever wonder how the wages you pay stack up against what your fellow shed builders pay their employees? How about how often increases are given or if other builders offer overtime? How you handle these questions might play a part in retaining valued employees. That’s why Shed Builder[Read More…]
Dakota Storage Buildings Finds Internet Shopping Solution with ShedView
One of the keys to Dakota Storage Buildings‘ success is seeking win-win circumstances in all its relationships, including with employees, suppliers, and customers. As the internet has become a major shopping tool, the company, located in Milbank, South Dakota, wanted to provide its customers with a better online buying experience[Read More…]
Which Barn is Right for Your Customer?
When searching for a new storage shed, your customers have likely seen many barn styles on the market, but they’re unsure which would be best for their needs. Lofts or no lofts, short walls or tall walls, workbench or no workbench, porch or no porch. Lots of options to choose[Read More…]
LITIGATION 101: For the Plaintiff
Attorney Barry Kaufman has a simple suggestion for shed builders and other small business owners who want to avoid having once-valued customers become late and non-paying ones. “Have good communication with customers or clients to forestall payment issues,” says the Jacksonville, Florida-based lawyer who has been in collections 18[Read More…]
Mastering Modern Marketing
Successful companies are adapting companies. The rapid advances in technology and the accompanying rise of the internet in the 21st century have radically transformed modern marketing methods. Gone are the days of relying primarily on strategic location and print media for exposure and advertisement. Online marketing is now the present[Read More…]
Supply Relationship Equation
Shed builders and retailers put their trust in suppliers and vendors to deliver on their promises. Builders are counting on material providers to deliver quality supplies on time. Retailers are counting on builders for the same things. Working and developing relationships with reliable suppliers and vendors is a critical component[Read More…]
Selling Superior Sheds: Beyond the Basics
When customers start the shed shopping process, it’s usually the aesthetics—paint colors, textures and architecture—that initially grab their attention. Sure, it’s easy to pique interest with surface appeals. But when it comes time to close the sale on a superior shed with premium, high-quality materials, it’s all about going beyond[Read More…]
