Employees from Quality Buildings Inc. in Norman, Oklahoma, took part in a “Day of Caring,” September 21, with the local United Way of Norman, the company reports. The United Way “Day of Caring” is an annual effort to improve local communities. “We were able to make some great improvements to[Read More…]
Columnists
Customer Service Success
We’ve been saying “the customer is always right” for more than a hundred years, but it seems that’s never been truer than today when customers can so easily share why you’re wrong on social media. But customer service is about more than avoiding bad reviews; it’s about building ongoing relationships[Read More…]
The Shed App Partners with 37 Percent Consulting
The Shed App has partnered with 37 Percent Consulting to bring a stronger range of integrated solutions to the shed industry, the companies report. The Shed App, created by Robert Oxley, P.E., Ph.D., provides software solutions for shed manufacturers, specializing in point-of-sale, 3D design tools; manufacturing process management; component-based pay systems; delivery[Read More…]
Juggling It All
It’s just after 8 a.m. on a Tuesday in late August in Duluth, Minnesota. Lee Gelineau has been hard at work for some time, gathering materials and equipment. And he’s squeezing in a few minutes for a telephone interview before heading out to a job site to build a shed.[Read More…]
Builder Makes It ‘Big’ at the Fair
The Big E is a big fair in West Springfield, Massachusetts, featuring entertainment, agriculture and food at Eastern States Exposition. Anyone who attended the fair September 14-30 this year knows it was really big, breaking an all-time attendance record with 1,543,470 people visiting the fairgrounds. The Big E was also[Read More…]
Building Teamwork on the Shop Floor
By now you’ve improved your inventory and ordering process, so it’s been a while since you’ve run out of anything. Good for you! Hopefully now the builders won’t be so upset with you all the time. But it still seems like something is missing. You don’t feel like the shop[Read More…]
Roseburg Develops Seven Environmental Product Declarations
Roseburg Forest Products recently published its first verified Environmental Product Declarations, providing standardized and objective information about the lifecycle environmental impact of many of the company’s wood products. Environmental Product Declarations (EPDs) provide consumers with transparent, product-specific environmental information that has been independently validated. EPDs help purchasers better understand a[Read More…]
Shed Builder Now Offering On-site Construction
Capitol Sheds, the outdoor products company offering sheds, horse barns, outbuildings, and more, with locations in Virginia, says it will now build sheds on-site if they cannot be delivered with a truck and trailer. “Capitol Sheds is committed to providing each customer with the best products and customer service they[Read More…]
NBSRA Ninth Annual Conference a Success
The National Barn & Storage Rental Association’s (NBSRA) ninth annual conference was held in Charlotte, North Carolina, on September 5-6. An amazing lineup of speakers presented valuable knowledge to the attendees focusing on creating a culture of caring, outcome drivers and overall best practices for the RTO industry. Each of[Read More…]
Lumber Demand Remains Strong
The September lumber futures market, a contract of SPF 2×4 #2 and better, found temporary support after months of leading the cash market lower. Sparked by concerns of wildfires in British Columbia and interior provinces, buyers replenished inventories to fulfill pressing needs. Prices rebounded and mills filled orders filed through[Read More…]
